LeadLnk Privacy Policy

Effective Date: February 3, 2025

1. Introduction 🔐

Welcome to LeadLnk. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data, particularly concerning phone calls, SMS text messaging, and email communications, in compliance with all applicable U.S. regulations, including:

  • ✅ Telephone Consumer Protection Act (TCPA)
  • ✅ CAN-SPAM Act
  • ✅ Do Not Call (DNC) Registry Rules
  • ✅ California Consumer Privacy Act (CCPA) & Other State Privacy Laws
  • ✅ General Data Protection Regulation (GDPR) (if applicable to international users)

2. Information We Collect 📊

A. Information You Provide to Us

We collect personal information when you:

  • 📝 Sign up for our services
  • ℹī¸ Request information about LeadLnk or our partners
  • ✔ī¸ Opt-in to receive phone calls, text messages, or emails
  • 🤖 Engage with our AI-powered outreach and marketing campaigns
  • đŸ’Ŧ Contact our support team

This information may include:

  • ✅ Personal Identifiable Information (PII): Name, email, phone number, company name
  • ✅ Marketing & Communication Preferences: Opt-in/opt-out selections, consent history
  • ✅ Lead Data: If you provide lead data for outreach campaigns

B. Information We Collect Automatically

When you visit our website or interact with our services, we may collect:

  • đŸ’ģ Device and Usage Information: Browser type, IP address, referral sources, user activity logs
  • 📱 Call and Text Interaction Data: Message timestamps, delivery status, call duration, and opt-in/opt-out preferences
  • đŸĒ Cookies and Tracking Technologies: To enhance your experience and track interactions

3. How We Use Your Information 🔄

We use your information to:

  • ✅ Provide AI-driven lead generation, outreach, and business automation services
  • ✅ Send text messages, emails, or phone calls based on your opt-in preferences
  • ✅ Automate responses and follow-ups for sales and customer engagement
  • ✅ Ensure compliance with federal and state privacy laws

4. Opt-In & Consent 📝

A. Phone Call & SMS Consent (TCPA Compliance)

By providing your phone number, you expressly consent to receive calls and/or text messages from LeadLnk or our partners, which may include:

  • 🤖 AI-driven outbound sales or marketing messages
  • 📞 Follow-up messages regarding services you inquired about
  • 📱 Transactional notifications

5. Automated Opt-Out and Do Not Call Functionality đŸšĢ

At LeadLnk, we prioritize a frictionless, user-friendly opt-out experience through our automated systems:

  • đŸŽ¯ Voice bots automatically process "Do Not Call" requests during calls
  • 📱 Text "STOP" for instant SMS unsubscribe
  • ✉ī¸ One-click email unsubscribe in every email
  • ⚡ Immediate processing of all opt-out requests across all channels
  • 🔄 Automatic synchronization with our Do Not Contact database

6. Do Not Track & Third-Party Tracking 🔍

While we don't currently respond to DNT signals, we honor manual opt-out preferences and don't share data with advertisers.

7. Data Security & Retention 🔒

We implement strict security measures:

  • 🔐 Encryption of sensitive data
  • ☁ī¸ Secure cloud storage
  • 📊 Regular compliance audits

8. Sharing of Information 🤝

We don't sell your data but may share with:

  • đŸ‘Ĩ Trusted service providers
  • 📜 Regulatory agencies when required
  • 🤝 Business partners (with consent)

9. Children's Privacy đŸ‘ļ

We don't knowingly collect data from children under 16.

10. Changes to This Privacy Policy 📄

We'll notify you of significant changes via email.

11. Contact Us đŸ“Ŧ

For general inquiries:

📧 Email: andriy@leadlnk.com

Your privacy matters to us. Thank you for trusting LeadLnk.